Custom and personalised orders
All of YO.DAN designs can be made in multiple and in any colour. If you have something special in mind please feel free to message us and we can discuss your idea.
Sterling Silver can be cleaned using a silver polish and clean cloth. Silver polish will not effect the glass.
Gift wrapping and packaging
YO.DAN offers gift wrapping for free including a message tag. Please let us know if you would like your oder gift wrapped and what you would like your message to say.
YO.DAN designs are available for wholesale, please message us for our wholesale terms and price list.
Shipping may take anywhere from 1-7 business days for major Australian cities and perhaps longer if you are in a rural country town. The rest of the word can take anywhere from 3-30 business days. Generally to the USA, Canada and UK it should not take longer then 10 business days. Express shipping is available upon request; please message prior to ordering. All shipping times stated are an estimate based on The Australia Post website. Please Note; YO.DAN studio has no control over Australia Post or customs. If an order is held up due to customs or Australia Post, YO.DAN studio is not liable for a delay in shipment.
Returns or exchanges are assessed on an individual basis, so please message me if there is an issue. Broken or damaged goods on arrival may be returned, however "change of mind" is not accepted. Change of mind due to not reading order processing or ship times are not accepted. Returns due to a slight (up to 5 business day) delay in processing time are not accepted. Return shipping costs must be covered by the customer, If an exchange is requested, then the shipping cost back to the customer will be covered by YO.DAN Studio.